Shipping policy

1. Order Processing Time

 All orders are processed and prepared for shipment within 3-4 business days (excluding weekends and public holidays) after you receive your order confirmation email.

2. Delivery Time & Tracking

 Once your order ships, you will receive a shipping confirmation email containing a tracking number. Please allow up to 48 hours for the tracking information to become active in the carrier's system. If you have not received your order within 7 days of the shipping confirmation email, please contact us.

3. Shipping Costs
 We offer free shipping sitewide, with no minimum order value required.

4. Shipping Methods
 We partner with the following major international carriers to ensure efficient delivery:
  • USPS
  • UPS
  • FedEx
  • DHL Express

5. Fulfillment Warehouses & Shipping Destinations

 Your order will be shipped from one of our US-based fulfillment warehouses for fast delivery:
  • North Carolina Warehouse: 10506 Bryton Corporate Center Dr, #500, Huntersville, NC 28078
  • Texas Warehouse: C/O 11142 Beltline Road, Houston, TX 77067
  • California Warehouse: C/O 151 Marcellin Dr, City of Industry, CA 91789
Currently, we ship to the contiguous 48 states and Washington D.C. within the United States. Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Washington D.C. 6. Contact Us For any shipping-related inquiries, including:
  • Checking your order status
  • Not receiving your order 7 days after shipping confirmation
  • Items arriving damaged (please provide your order number and photos of the product condition)
Please contact our customer service team via:
  • Email: senix.support@yatusa.com
We are here to help.